The Client was looking for an offshore partner to deliver its Knowledge Process Services (Business Research and Bench-marking services

The Client had decentralized Research and Bench-marking support teams. Each geographic team had their own onshore research and bench-marking support

The Client was incurring high costs while the flow of data was restricted to specific support teams

Pride Advisory set up an offshore Research & Analytics team consisting of highly talented individuals, each dedicated to different geographies and sectors

Our team worked with the decentralized individual client onshore teams and gathered all existing research materials and bench-marking data from the past external client engagement

Pride worked with third party providers through the client to build a robust bench-marking tool, e-services tool for requesting research, bench-marking services, and knowledge management tool

Our Client was able to achieve a 40% cost savings plus a 50% reduction in turnaround time with dedicated centralized teams

The Client gained access to specialized teams divided by geographies and sectors, which helped them produce consistent and world-class research reports

Pride was able to work with third party vendors to help client automate repetitive, transaction duties through the build out of customized online tools

Pride Advisory added value to the client through high-end research services from the KPO value chain. Our team then took on the end-to-end Knowledge Services by plugging the gaps and issues identified through the bench-marks made during the Research & Analytics process.